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Frequently Asked Questions about Indonesia Visas

FAQ

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We've compiled a comprehensive list of frequently asked questions about Indonesia visas to help you navigate the visa application process with ease. If you can't find the answer to your question here, please don't hesitate to contact us for personalized assistance.

Our FAQ section is organized into categories to help you quickly find the information you need:

General Questions

E-Visa Questions

Question and answer
General

General Questions

The main differences between e-Visa and Visa on Arrival are:

  • Application Process: An e-Visa is applied for online before your trip, while a Visa on Arrival is obtained upon arrival at designated entry points in Indonesia.
  • Processing Time: E-Visa takes 3-5 business days to process, while Visa on Arrival is processed immediately upon arrival.
  • Convenience: E-Visa offers the convenience of completing the application process before traveling, while Visa on Arrival provides flexibility for last-minute trips.
  • Entry Points: E-Visa allows entry through all international ports of entry, while Visa on Arrival is available only at specific airports and seaports.
  • Payment Method: E-Visa fees are paid online during application, while Visa on Arrival fees are paid at the immigration counter upon arrival.

Both visa types are valid for 30 days and can be extended once for an additional 30 days.

Whether you need a visa to visit Indonesia depends on your nationality, the purpose of your visit, and the length of your stay:

  • Visa-Free Entry: Citizens of certain countries can enter Indonesia without a visa for stays up to 30 days for tourism purposes. This cannot be extended or converted to another visa type.
  • Visa on Arrival: Citizens of many countries can obtain a Visa on Arrival at designated entry points for stays up to 30 days, which can be extended once for an additional 30 days.
  • E-Visa: Most nationalities can apply for an e-Visa online before traveling to Indonesia.
  • Embassy/Consulate Visa: For longer stays or specific purposes (work, study, etc.), you must apply for a visa through an Indonesian embassy or consulate.

We recommend checking the latest visa requirements based on your nationality before planning your trip to Indonesia.

The duration of stay allowed in Indonesia depends on the type of visa you have:

  • Visa-Free Entry: 30 days, non-extendable
  • Visa on Arrival: 30 days initially, extendable once for an additional 30 days (total 60 days)
  • Tourist e-Visa: 30 days initially, extendable once for an additional 30 days (total 60 days)
  • Business e-Visa: 30 days initially, extendable once for an additional 30 days (total 60 days)
  • Social-Cultural e-Visa: 60 days initially, extendable up to 4 times (30 days each, total 180 days)
  • Multiple Entry Business Visa: Multiple visits of up to 60 days each within a 1-year validity period
  • Limited Stay Visa (VITAS): 1 year or more, depending on the purpose

The stay period begins from the date of entry into Indonesia. Overstaying your visa can result in fines of IDR 1,000,000 (approximately USD 70) per day.

Yes, certain types of Indonesia visas can be extended:

  • Visa on Arrival: Can be extended once for an additional 30 days
  • Tourist e-Visa: Can be extended once for an additional 30 days
  • Business e-Visa: Can be extended once for an additional 30 days
  • Social-Cultural e-Visa: Can be extended up to 4 times (30 days each)

To extend your visa, you must visit a local immigration office (Kantor Imigrasi) in Indonesia before your current visa expires. The extension process typically involves:

  1. Submitting an application form
  2. Providing your passport and current visa
  3. Providing proof of accommodation
  4. Paying the extension fee (approximately IDR 500,000)
  5. Biometric processing (fingerprints and photo)
  6. Returning to collect your extended visa

It's recommended to start the extension process at least 7-10 days before your current visa expires.

If your Indonesia visa application is rejected:

  • You will receive a notification explaining the reason for rejection
  • The visa fee is generally non-refundable
  • You can submit a new application addressing the issues that led to the rejection
  • You may consider applying for a different type of visa if appropriate
  • You can contact the Indonesian embassy or consulate for clarification and guidance

Common reasons for visa rejection include:

  • Incomplete or inaccurate application
  • Missing or insufficient supporting documents
  • Passport validity issues
  • Insufficient proof of funds
  • Unclear purpose of visit
  • Previous immigration violations

If you believe your application was rejected in error, you may submit an appeal with additional documentation to support your case.

E-Visa

E-Visa Questions

The standard processing time for an Indonesia e-Visa is typically 3-5 business days from the date of application submission. However, processing times may vary depending on:

  • The completeness and accuracy of your application
  • The volume of applications being processed
  • Holiday periods or peak travel seasons
  • Additional verification requirements

It's recommended to apply for your e-Visa at least 7-10 days before your planned travel date to allow for any unexpected delays. In some cases, applications may be processed more quickly, but this cannot be guaranteed.

After submitting your application, you can check its status through the e-Visa portal using the tracking number provided in your confirmation email.

No, you cannot apply for an Indonesia e-Visa if you are already in Indonesia. The e-Visa must be applied for and approved before you travel to Indonesia. It is specifically designed for pre-arrival application.

If you are already in Indonesia and need to extend your stay or change your visa status, you have the following options:

  • Visa Extension: If you entered Indonesia with a Visa on Arrival or an e-Visa, you may be eligible to extend it once for an additional 30 days by visiting a local immigration office.
  • Visa Change: In most cases, you cannot change from one visa type to another while in Indonesia. You would typically need to leave Indonesia and apply for a new visa from abroad.
  • Special Circumstances: In exceptional cases (such as medical emergencies or natural disasters), immigration authorities may grant special consideration. You would need to contact the local immigration office for guidance.

If you need to stay in Indonesia longer than your current visa allows, it's recommended to start the extension process at least 7-10 days before your visa expires.

No, the standard Indonesia e-Visa (Tourist, Business, and Social-Cultural) is a single-entry visa. This means:

  • You can enter Indonesia only once with the e-Visa
  • If you leave Indonesia before your visa expires, the visa becomes invalid
  • To re-enter Indonesia, you would need to apply for a new visa

If you need to make multiple entries to Indonesia within a specific period, you should consider applying for a Multiple Entry Visa instead. The Multiple Entry Visa:

  • Allows multiple entries to Indonesia during its validity period (typically 1 year)
  • Permits stays of up to 60 days per visit
  • Must be applied for through an Indonesian embassy or consulate (not available as an e-Visa)
  • Requires additional documentation and a higher fee

For travelers planning to visit Indonesia multiple times or planning to visit neighboring countries and return to Indonesia, the Multiple Entry Visa is the most suitable option.

Generally, no. Indonesia's immigration policy does not allow for converting one type of visa to another while you are in the country. This means:

  • You cannot convert a Tourist e-Visa to a Business e-Visa (or vice versa)
  • You cannot convert an e-Visa to a work visa, student visa, or other long-term visa
  • You cannot convert an e-Visa to a residence permit

If you need to change your visa type, the standard procedure is to:

  1. Leave Indonesia before your current visa expires
  2. Apply for the new visa type from outside Indonesia
  3. Return to Indonesia once the new visa is approved

There are very limited exceptions to this rule, typically involving special circumstances that are evaluated on a case-by-case basis by immigration authorities. These exceptions are rare and should not be relied upon for travel planning.

It's important to apply for the correct type of visa before traveling to Indonesia based on the primary purpose of your visit.

If you discover that you've made a mistake on your Indonesia e-Visa application, the appropriate action depends on the status of your application and the nature of the mistake:

  • If the application has not yet been submitted: You can correct the information before submitting.
  • If the application has been submitted but not yet processed: Contact the e-Visa customer support immediately to request a correction. Include your application reference number and clearly explain the mistake.
  • If the application has already been processed:
    • For minor typographical errors that don't affect your identity or travel details (e.g., small spelling mistakes in address), you may still be able to use the visa, but it's best to contact customer support for guidance.
    • For significant errors (e.g., incorrect passport number, wrong name spelling, incorrect date of birth), you will likely need to cancel the application and submit a new one. The fee for the incorrect application is typically non-refundable.

To avoid mistakes on your e-Visa application:

  • Double-check all information before submitting
  • Ensure your passport details match exactly what's in your passport
  • Verify your travel dates are correct
  • Review all personal information carefully

Remember that using a visa with incorrect information may result in being denied entry to Indonesia, even if the visa has been approved.